Frequently Asked Questions
Your Questions Answered
How do I order my fuel?
After downloading the app, you choose your fuel, drop the
address, schedule the time and we do the rest. Keeping you notified, fueling your
ride and confirming your delivery.
How do I know my fuel has been delivered?
How do you know where my vehicle is?
Do you charge any delivery fee?
What are your modes of payment?
We accept all payments through our secured app, which includes credit/debit cards.
Do you take my car away to fuel it?
What happens if I need to move my car or leave before my services?
How do you measure how much gas I receive?
How much does it cost?
How much do you charge for fuel?
How do I pay?
Why was my credit card pre-authorized?
What happens to pre-authorizations after I receive services?
How do I pay for a commercial account?
Do you accept fuel cards?
What types of fuel do you deliver?
Where does the gas come from?
What quality gas do you offer?
How much gas will I get?
We fill your tank with each delivery.
How safe is fuel delivery?
Drive Fuel makes safety its top priority. Our trained professionals adhere to strict standards to make each fuel up is in compliance for all federal, state and local laws.
Who services my vehicle?
Drive Fuel, techs are licensed professionals. Each tech undergoes a thorough background check, has a driver’s license and is trained for handling this job.
A Commitment to Sustainability: Greener Fuel for a Better Future
At Drive Fuel, sustainability is not just a buzzword—it’s a core principle of our operation. We are deeply committed to reducing our environmental footprint, and that starts with our “greener” gas delivery system.
Reducing Emissions Through Centralized Delivery:
Our innovative approach helps significantly reduce overall fuel emissions. By utilizing our specialized service vehicles to deliver fuel to multiple vehicles within centralized locations, we minimize the number of individual trips consumers would otherwise take to a traditional gas station. This consolidation dramatically cuts down on vehicle miles traveled solely for the purpose of refueling. Together, by choosing Get Drive Fuel, our customers and we are able to help keep total emissions low and contribute to cleaner air in our communities.
Preventing Leakage with a Direct Supply Chain:
Another critical element of our environmental stewardship is our supply chain integrity. Unlike the traditional model where fuel is often stored in underground tanks at gas stations—a common source of environmental contamination through leakage—our process is direct and secure. Our fuel is pumped directly from our trusted supplier into our state-of-the-art storage and service tanks. This direct, above-ground transfer and delivery system virtually eliminates the risk of ground contamination and prevents potential leakage into the soil or groundwater, ensuring a safer and more responsible fuel delivery process.